FAQ

To place an order, simply browse our product collection, choose your preferred item and SKU, then click the 'Order on Weidian' button to be redirected to our store on Weidian where you can complete your purchase.

Weidian accepts most major payment methods including WeChat Pay, Alipay, and international credit cards depending on the merchant's settings.

Once your order is shipped, you will receive a tracking number on Weidian. You can track your package directly through the Weidian app or the respective courier's website.

Yes, we ship to most countries worldwide through verified shopping agents like Pandabuy, Hagobuy, and others. You can use their services to forward our products to your location.

Returns are accepted within 7 days of delivery for non-customized items, provided they are in original condition with all tags attached. Please contact us on WeChat for return instructions.